Order Cancellation & Changes Policy

We understand that plans can change. To request a cancellation, shipping-address correction, item change, or quantity change, email support@shoporvenly.com within 12 hours after placing your order. Include your order number and the requested change.

We will make reasonable efforts to honor timely requests, but we cannot guarantee changes once an order has been transmitted for fulfillment, packed, or shipped. Orders submitted after our 5:00 PM CT cutoff, on weekends, or on holidays may begin processing on the next business day.

If a cancellation is approved before shipment, we will issue a full refund to the original payment method. If an order has already shipped, it cannot be cancelled in transit. You may request a return after delivery under the Return & Refund Policy. Address changes made after shipment are controlled by the carrier and may not be available.